Privacy Policy
Last updated: April 2026
Your privacy matters to us. This policy explains what personal data we collect, why we collect it, and how we use and protect it.
Information We Collect
We collect information you provide directly — such as your name, email address, delivery address, and phone number — when you create an account, place an order, or contact us.
We also collect certain usage data automatically, including your IP address, browser type, pages visited, and referring URLs, to help us understand how you use our site and improve it.
How We Use Your Information
- Processing and fulfilling your orders.
- Sending order confirmations and shipping updates.
- Responding to your customer service enquiries.
- Improving our website and product offerings.
- Sending promotional emails, if you have opted in (you can opt out at any time).
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data with trusted service providers (such as delivery partners and payment processors) only to the extent necessary to fulfill your order. These partners are bound by confidentiality obligations.
Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Passwords are stored using industry-standard one-way hashing and are never transmitted or stored in plaintext.
Cookies
We use essential cookies to maintain your session and shopping cart. We may also use analytics cookies to understand site usage. You can manage cookie preferences through your browser settings.
Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our site after changes constitutes acceptance of the updated policy.